Fire and Security Engineer

Technologies, like people, work better when they work together.  North offer a unique breadth and depth of expertise across the Internet of Things (IoT), networking and connectivity, and safety and security. Our smart integrated technology solutions transform the way people, organisations and places work.  Delivering through five UK regional offices, we provide long term, multi-year partnerships in managed services and support, keeping organisations going in the right direction.

Role Title – Fire & Security Engineer

Objectives

Our Fire and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Responsibilities

• Strong and demonstrable access control skillset. Excellent working knowledge of install, commissioning of and fault finding of Gallagher systems
• Desirable skills specific to the install, commissioning and servicing of the wider range of the fire and security sector. Capability (SmartHands minimum) across a wide range of field equipment including, Fire and Intruder Alarms systems and CCTV
• Skills suited to Audio Visual, Public Address & Voice Alarm systems would be of benefit and of high value
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Understanding site plans, to allow installs to take part based on site survey documentation.
• Reactive call outs to site, with an aim to provide a first-time fix.
• Provide on-site technical support and solutions to customers during both reactive and planned visits.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Work as part of a 24/7 on call rota.
• Advise customers on the latest products and services to improve efficiency.
• Provide the highest level of customer service excellence

Skills, Knowledge & Experience

Experience:

• Capability of lone-working and as part of a team
• Good communication, interpersonal and organisational skills
• Must be able to work independently and as part of a team
• Flexible and self-motivated
• Full UK driving licence
• DBS clearance (for working in schools)

Skills:

• Good people management skills
• Technical expertise in predominant skillset area
• Competent admin skills with sound working knowledge of internal business system.
• Good verbal communicator
• Excellent team player and relationship builder
• Previous employment within a BAFE/ SSAIB/ NSI accredited company
• Valid CSCS/ECS Card
• IPAF/ PASMA/ Asbestos Awareness certification
• Recent/current electrical qualifications

Behaviours

• Can-do attitude and will to succeed
• Empathetic and supportive
• Best practice delivery focused

Working Location & Environment

• Field Based