Security Systems Engineer

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.  At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

The role

Our Life Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.

This role would suit someone who has strong networking and IT skills, and also has an undertsanding of IP CCTV.

This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning.

Responsibilities

• Install, Commission and Servicing of our wide range of field equipment including, CCTV, WAN/LAN & wireless, server and storage systems 
• Retrofit upgrades / extensions to existing systems as part of remedial works packages.
• Provide high levels of customer services.
• Understanding site plans, to allow installs to take part based on site survey documentation.
• Reactive call outs to site, with an aim to provide a first-time fix.
• Provide on-site technical support and solutions to customers during both reactive and planned visits.
• Complete documentation in line with company standards.
• Work within strict H&S guidelines.
• Work as part of a 24/7 on call rota.
• Advise customers on the latest products and services to improve efficiency.

Experience:

• Capability of lone-working and as part of a team
• Good communication, interpersonal and organisational skills
• Must be able to work independently and as part of a team
• Flexible and self-motivated
• Full UK driving licence
• DBS clearance (for working in schools)

Skills:

• Good people management skills
• Technical expertise in predominant skillset area
• Competent admin skills with sound working knowledge of internal business system.
• Sound commercial awareness, knowledge of design and pricing of systems and upgrades 
• Install oriented, but can interchange on Service related tasks when required
• Good verbal communicator
• Excellent team player and relationship builder
• Valid CSCS/ECS Card
• IPAF/ PASMA/ Asbestos Awareness certification (preferred if available but training will be provided)
• Recent/current electrical qualifications
• Sound and proven LAN/WAN/SD-WAN networking skills (Aruba and/or Cisco accredited)
• Knowledge of industry standard CCTV manufacturers preferred (Bosch, Dahau, Hikvision, Genetec, Veracity, Briefcam, Milestone)

Behaviours

• Can-do attitude and will to succeed
• Empathetic and supportive
• Best practice delivery focused

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equals opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.