Safety & Security Presales Design Consultant

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.  At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

The Safety & Security Pre-Sales Designer plays a pivotal role in driving North’s Smart Place’s strategy by designing and proposing security solutions tailored to meet the specific needs of our clients. This position requires both technical knowledge of Security Systems such as CCTV & Access Control and a strong ability to communicate and understand client requirements. The ideal candidate will have a passion for technology, a creative approach to problem-solving, and the ability to craft bespoke solutions that not only meet but exceed client expectations.

KEY RESPONSIBILITIES: 

• Client Consultation: Engage with potential clients to understand their security needs, site-specific challenges, and objectives for Security installation.
• System Design: Utilise technical knowledge to design comprehensive, customized security solutions that address client requirements and integrate seamlessly into their existing infrastructure.
• Proposal Development: Prepare detailed proposals that include system designs, product specifications, installation plans, and cost estimates.
• Presentations: Conduct presentations for clients to demonstrate the features and benefits of the proposed security solutions, addressing any questions or concerns they may have.
• Collaboration: Work closely with the sales team to align system designs with overall sales strategies and client expectations.
• Product Knowledge: Maintain up-to-date knowledge of the latest security technology, trends, and best practices to ensure the company offers innovative and competitive solutions.
• Documentation: Ensure all pre-sales documentation is accurate, comprehensive, and professionally presented.

For development purposes the following knowledge, skills and experience are required.

• Certification in Electronic Engineering, Security Systems, Information Technology or manufacturer systems.
• Proven experience in security system design, sales, or technical support, preferably in a pre-sales environment.
• Strong understanding of CCTV & Access Control technologies, including IP and analogue systems, VMS software, networks and connectivity solutions.
• Experience in high-end Enterprise systems 5 years - Genetec, Milestone, Lenel certification an advantage, with strong networking skills with a CCNA desirable.  Able to design high and low level technical documentation and convey this to the end user.  knowledge of IT systems such as Windows Server, Domains, Mapping systems Linux working knowledge also highly desirable.
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Creative problem-solving abilities and a keen eye for detail.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Driven, self-motivated individual with a commitment to continuous learning and improvement.

Working Conditions:

• This role may require travel to client sites for assessments and meetings. Flexibility in schedule is necessary to accommodate client availability and project timelines.

Desirable:

• Awareness of ICT Infrastructure, IoT, and Wired & Wireless Network architecture is desirable as part of our wider Smart Place’s strategy.