Safety & Security Installation Engineer

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.  At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

Role Overview

We are seeking a highly skilled Safety & Security Installation Engineer (VMS) to join our  onsite team at a prestigious clients site in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and occasional small works on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment.

Key Responsibilities

• Installation & Configuration:
• Install and configure VMS cameras and associated hardware.
• Ensure proper cabling and network connectivity for all devices.
• Maintenance & Support:
• Conduct routine inspections and preventive maintenance on VMS systems.
• Diagnose and resolve technical issues promptly to minimize downtime.
• System Monitoring & Optimization:
• Monitor system performance and implement upgrades or adjustments as needed.
• Ensure compliance with security standards and client requirements.
• Documentation & Reporting:
• Maintain accurate records of installations, repairs, and configurations.
• Provide detailed reports on system health and incident resolutions.
• Client Interaction:
• Act as the primary onsite point of contact for internal SOC, IT/Network teams, and the lead security director regarding VMS systems.
• Deliver training and guidance on system usage and best practices when required.

Qualifications & Skills

• Technical Expertise:
• Experience in VMS installation, maintenance, and troubleshooting.
• Strong knowledge of IP-based cameras, networking fundamentals, and video management systems.
• Certifications (Preferred):
• Genetec certification and camera manufacturer-specific training (training opportunities can be provided).
• Soft Skills:
• Strong problem-solving abilities and attention to detail.
• Excellent communication and customer service skills.
• Proactive, “can-do” attitude.
• Other Requirements:
• Ability to work independently and manage multiple tasks effectively.
• Flexibility to work shifts and travel to client sites when required.

Education & Experience

• Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer
• Minimum of 2/3 years of experience in security systems engineering.
• Background in electrical engineering, IT networking, or related field preferred.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and industry certifications.

• Training on leading CCTV platforms and network technologies
• Work with cutting-edge technology in a supportive team environment.