Product Manager – Smart Places & IoT

North builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in three specialist sectors: public services, enterprise & data centres, and defence & justice.

Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run.

The work we do at North is pioneering and fun. We build meaningfully, we think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect.  At North, we know and value the power of connecting people, skills and technologies in new and exciting ways.

At North we’re on a mission to make our customers’ places smarter, more engaging and efficient to run through the right application of technology. This role will be integral in defining and delivering to market scalable and repeatable solutions that can transform how our customers to do business.

We’re looking for a commercially minded, driven product manager with a passion for technology and a skill for working directly with customers, leading solution development in a fast-paced environment. 

In this role you will work within our expanding product team, focused on driving growth across our broad portfolio of Internet of Things (IoT) solutions. You will become one of the organisations primary Subject Matter Experts, supporting the sales team to identify and progress opportunities. You will be a ‘trusted advisor’ to our customers, understanding their challenges and driving our business to help develop solutions to meet these.    

You will keep abreast of the rapidly evolving Internet of Things and Smart Places landscape, technologies, competitors and solutions, helping define the portfolio vision and strategy working collaboratively with all parts of the business. You will take on responsibility for the commercial success of allocated product solutions and partners within the IoT Smart Places portfolio.

You will report to our Head of IoT Smart Solutions, working closely with our Sale/Pre-sales team, Engineering, Software development and Support teams. This is an exciting, fast-paced role for individuals who are well organised, confident consulting with customers, and comfortable owning problems and working through ambiguity to deliver results.   

RESPONSIBILITIES

This is an exciting role that would suit an existing Product Manager in the technology space or somebody who is looking to develop from an adjacent role such as pre-sales and can quickly understand new technology. This role is all about driving sustainable growth so solid commercial acumen alongside an ability to understand real-world solution application is a must. Key responsibilities are as follows:

• Pre-sales input to create sector-specific propositions and winning bid responses.
• Maintaining an in-depth understanding of IoT, including LoRaWAN technologies, sensors, applications, analytics, and decision-making solutions and how these fit in North’s target market sectors.  
• Contributing to the overall Smart Places Internet of Things Strategy for North with the aim of developing repeatable and profitable propositions
• Contributing to North Smart Places Internet of Things Product Roadmap: including vendor recommendations and technology choices.
• Collaborating with the Marketing and Sector teams to develop compelling IoT and Smart Places solutions and propositions
• Develop sales training, pre-sales presentation, battlecards, bid documentation, technical demos and workshop formats to successfully support IoT and Smart Places propositions.
• Working with the Commercial, Finance and Sector teams to optimise pricing approaches and bid models.
• Maintain technical and commercial partner relationships to support North product & propositions.

To succeed in the role, the following skills, knowledge and attributes are key: 

• Solid track record in delivering end to end technical solutions with business outcomes.
• Preferably a strong market & technical understanding of sensors, IoT connectivity, applications and analytics solutions
• Knowledge of product/service development, launch and lifecycle management, and the ability to work to work both autonomously and within a team.
• Excellent relationship and stakeholder management skills
• Strong written and verbal communication skills
• Analytical, solutions-focused, and detail-oriented

Location

Camberley preferable.

North rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. North is an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.